I would not want to be a car salesman!

Buying a new car is an experience most of us would regard as a chore at best and a waste of valuable time at worst.

It would be a lot easier if the salespeople actually treated you with the respect you deserved. The problem is, while most of them are polite and affable, underneath that seemingly ‘I’m your best friend’ countenance, is the I’m uttered words ‘ how much can I make from this deal’.

And that’s the truth of it.

It all comes down to money.

How much your willing to pay, and how much they can screw out of you.

Sorry, but after years and years of dealing with these people, I have built up considerable cynicism

But, once again, it’s time to go out into the shady underworld of car sales to get a new car, or as the case will be this time, a new SUV.

We don’t have a lot of money to spend this time, so the choices are going to be limited, and unlike years past when I could used the business to pay for a lease, and therefore watch the salesman load the price of the car to make it seem like we were getting more for our trade in than it was worth, this time it’s a straight cash transaction.

First thing we notice is that all the advertised prices are loaded for people buying with finance. So, we said there’s no trade in, and we’re paying cash, and they say the price is the same.

Liars.

We haven’t event got out of the block, and they’re barefaced lying to us.

We have a short list of three. All three when approached with no trade in, pay by cash deal said it wouldn’t affect the price.

A good enough reason to just walk away, but that had the effect of getting, at the very least, their attention. Never seen a salesman yet who would let a customer just walk away.

OK, So now we know there is some movement on the price. Not much, but it’s a start.

First car is a Honda CRV. In reality there’s really only a few models truly equating to basic, better, best, and top of the range. Prices run from 28000 to 50000 before the dealer starts loading the price with imaginary costs like the ubiquitous dealer delivery charge, otherwise known as guaranteed profit.

Whatever else the salesman can bluff out of the customer adds to his commission and the unwritten profit margin per car that’s been set by the manager.

You can always tell who the manager is, he’s the one all the sales people go to when pretending to discuss any further allowances in the prices to the advantage of the customer.

Its more likely a discussion about the footy picking competition, if it’s winter, or the next cricket match if it’s summer.

Sometimes they’ll find a few dollars or thrown in a freebie, but most times there’s no change.

That’s when you walk.

It’s where you discover that their so-called best prices us nothing like what they can do if it means losing a sale. Or not.

You have to be prepared to walk away, especially if there’s no prospect of a better deal, and even if that’s the car you want. There are other dealers.

There are also other cars. I’ve found it’s not a good idea to get hooked on one particular car. It’s why we have a shortlist of three. I could live with any one of them.

The Honda people are affable, the salesman shows us the car, gives an little talk about the features, and we go for a test drive.

It fits the criteria, and has a few bells and whistles, like the screen, and safety features. The cost to get those bells and whistles might be too much.

We go then to see the Rav4.

First thing we learn, that Toyota is the biggest car company in the world, and the largest seller of vehicles in the world

Relevance?

Well I suppose that’s meant to make us feel better about the car, that Toyota wouldn’t be the biggest and best if they sold crummy cars.

Not buying it. Any car manufacturer can make a lemon, and happily sell it to an unsuspecting purchase.

We get a run down of the car on a large interactive t.v. screen. It certainly had the features were looking for, has the same 4 types of models, and roughly the same pricing.

The test drive proved that it met our on road requirements. Similar pricing to the Honda, a like the previous dealer, not a lot of room to move on price, surprise surprise, but one more advantage, fixed price servicing that doesn’t cost an arm and a leg.

The third contender is a Nissan X Trail. The same model structure but with a slight difference, there’s a special on, giving the second top model a little more incentive to buy. Still, at 40000 it’s more than we were expecting to pay.

But..

The first experience with sales is not only disappointing, it was unprofessional. Never have someone on the floor who apparently knows nothing about the products being sold.

I walk out.

My wife doesn’t, mainly because one of the real salesmen had noticed the problem, and wasn’t going to let a sale slip through his fingers.

He does know his stuff, and the sales experience is one of the best we’ve had.

But…

Still can’t get past the first impression.

So after spending about 4 hours on the road in the various cars, it’s time to made a decision.

Or not.

Perhaps it’s time to simply think about it.

My preference was for the Nissan X-trail but it’s remarkable how a bad experience in a car dealership can put you off. Now it’s back to one of the three.

In order to make an informed decision I think we need to look at the basic model and it’s bottom line features.

In that regard, The Rav4 wins hands down.

So, we’re going with the Rav4, and back to the dealership for round two.

In a word: Good

There is a TV show that was on the TV called ‘The Good Place’.

It’s really the bad place which makes you wonder if there really is a ‘good place’.

This started me thinking.

How many people do you know, when you ask them how they are, they say ‘good’?

Can we see behind the facade that is their expression of how they really feel?

And how many of us reveal our true feelings?

It seems to me there is an acceptable level of understanding that we take people at their word and move on from there.

And how many times when we suspect there is something wrong, we tend to overlook it in what is regarded as respect for that person?

What if something awful happened?

What if we could have prevented it?

What if we could have tried to gently probe deeper?

The problem is we seem to be too polite and there is nothing wrong with that.

But maybe, just maybe, the next time …

It’s just a thought.

 

Sometimes it’s better to say that an expressed opinion is your own

It’s always a good thing to get that across especially if you work for an organization that could misinterpret what that opinion is, or generally have an opposing opinion.  Of course, by saying your opinions are your own, you’re covering yourself from becoming unemployed, but is this a futile act?

Perhaps its better to not say anything because everything you say and do eventually find its way to those you want most not to hear about it, perhaps one of the big negatives of the internet and social media.

And…

It seems odd to me that you can’t have an opinion of your own, even if it is contrary to that of the organization you work for, and especially if their opinion has changed over time.  An opposing opinion, not delivered in a derogatory manner, would have the expectation of sparking healthy debate, but it doesn’t always end up like that.

I’m sure there are others out there that will disagree, and use the overused word, loyalty’.   Perhaps their mantra will be ‘keep your opinions to yourself’.

This, too, often crops up in personal relationships, and adds weight to the statement, ‘you can pick your friends but not your relatives’.

I’m told I have an opinion on everything, a statement delivered in a manner that suggests sarcasm.  Whether it’s true or not, isn’t the essence of free speech, working within the parameters of not inciting hate, bigotry, racism, or sexism, a fundamental right of anyone in a democracy?

Seems not.

There’s always someone out there, higher up the food chain, with an opinion of their own, obviously the right one, and who will not hesitate to silence yours.  But, isn’t it strange that in order to silence you, they have to use leverage, like your job, to get theirs across.

Well, my opinions are in my writing, and whether or not you agree with them or not, I’m sure you will let me know.  In a robust but respectful manner.

Unlike some, my door is always open.

Sometimes it’s better to say that an expressed opinion is your own

It’s always a good thing to get that across especially if you work for an organization that could misinterpret what that opinion is, or generally have an opposing opinion.  Of course, by saying your opinions are your own, you’re covering yourself from becoming unemployed, but is this a futile act?

Perhaps its better to not say anything because everything you say and do eventually find its way to those you want most not to hear about it, perhaps one of the big negatives of the internet and social media.

And…

It seems odd to me that you can’t have an opinion of your own, even if it is contrary to that of the organization you work for, and especially if their opinion has changed over time.  An opposing opinion, not delivered in a derogatory manner, would have the expectation of sparking healthy debate, but it doesn’t always end up like that.

I’m sure there are others out there that will disagree, and use the overused word, loyalty’.   Perhaps their mantra will be ‘keep your opinions to yourself’.

This, too, often crops up in personal relationships, and adds weight to the statement, ‘you can pick your friends but not your relatives’.

I’m told I have an opinion on everything, a statement delivered in a manner that suggests sarcasm.  Whether it’s true or not, isn’t the essence of free speech, working within the parameters of not inciting hate, bigotry, racism, or sexism, a fundamental right of anyone in a democracy?

Seems not.

There’s always someone out there, higher up the food chain, with an opinion of their own, obviously the right one, and who will not hesitate to silence yours.  But, isn’t it strange that in order to silence you, they have to use leverage, like your job, to get theirs across.

Well, my opinions are in my writing, and whether or not you agree with them or not, I’m sure you will let me know.  In a robust but respectful manner.

Unlike some, my door is always open.

Being unwell in the time of a pandemic

It’s a rather interesting situation to get unwell in a pandemic, and you have to go to a hospital for medical assistance for something other than being a victim of the virus.

First of all, what we found was that before you could gain access to the hospital’s emergency department, you were quizzed on the potential for having the virus.  Displaying any symptoms will get you tested.

This gives those going into the hospital a sense of relief that there will be very little chance of contracting it in the waiting room.

Second of all, the waiting room, for the first time I’ve been there, was just about empty.  I’ve been coming to this hospital for many, many, years and not once had there been less than 20 people, and quite often, a lot more.  Any hour of the day or night.

This meant we had a better chance of seeing a doctor quickly.

Or perhaps not.

When we arrived there was about 6 or 7 ahead of us.  A half-hour later, there’s now about 20 and a line forming at reception.  There’s a steady increase in the numbers in the waiting room.

After about an hour we are called in.

It’s a preliminary interview where the symptoms are discussed, and the doctor attempts to match a malady to the symptoms.  There doesn’t seem to be anything to indicate what she has is life-threatening, but…

After a cursory listen to what’s going on in the chest region, the doctor decided on a blood test, an x-ray and an ECG.  She thought she heard an anomaly in the heartbeat but wasn’t quite sure what it was.

Blood taken, we are moved to one of the beds in Emergency to have her heart monitored, and this takes about ten to fifteen minutes.  Then it’s back to the waiting area

Another half-hour before she is taken away for the X-ray.  That takes another fifteen minutes.  From there it’s a waiting game.

What is evident today as distinct from other times I have been in the Emergency department is firstly the lack of people, movement, and noise.  The is, if anything, a surreal silence, and total lack of what might be previously described as controlled panic.

There’s a sense of purpose all around.  There were four of us waiting.  Usually, it was overflowing.  I get the impression unless there was an essential reason to be at the hospital, you were quickly dealt with and moved on.

Only one of the five or six beds has a waiting patient, whereas other times they would be full of family members spilling out into the passageways.

There was no one.  The one that had a patient and one visitor was moved on very quickly.

It seemed like they were on a war footing and you can feel it.  Another week I suspect it is going to be a pandemonium of a different sort, and I hope I don’t get to see it or be part of It

Another hour and the doctor has all the results.  Nothing.  She cannot definitively show what is wrong other than it was not life-threatening.  If it’s still prevalent in five days, a GP was the first point of call.

From there, our visit was over.

There were still a lot of people in the waiting room, but in the several hours we were inside the inner sanctum, there were no new admissions.

Again on the way out we passed the Covid-19 testing station, and all was calm.  The only change was the person on the other side desk.

I’m sure what I was witnessing was the calm before the storm.

Being unwell in the time of a pandemic

It’s a rather interesting situation to get unwell in a pandemic, and you have to go to a hospital for medical assistance for something other than being a victim of the virus.

First of all, what we found was that before you could gain access to the hospital’s emergency department, you were quizzed on the potential for having the virus.  Displaying any symptoms will get you tested.

This gives those going into the hospital a sense of relief that there will be very little chance of contracting it in the waiting room.

Second of all, the waiting room, for the first time I’ve been there, was just about empty.  I’ve been coming to this hospital for many, many, years and not once had there been less than 20 people, and quite often, a lot more.  Any hour of the day or night.

This meant we had a better chance of seeing a doctor quickly.

Or perhaps not.

When we arrived there was about 6 or 7 ahead of us.  A half-hour later, there’s now about 20 and a line forming at reception.  There’s a steady increase in the numbers in the waiting room.

After about an hour we are called in.

It’s a preliminary interview where the symptoms are discussed, and the doctor attempts to match a malady to the symptoms.  There doesn’t seem to be anything to indicate what she has is life-threatening, but…

After a cursory listen to what’s going on in the chest region, the doctor decided on a blood test, an x-ray and an ECG.  She thought she heard an anomaly in the heartbeat but wasn’t quite sure what it was.

Blood taken, we are moved to one of the beds in Emergency to have her heart monitored, and this takes about ten to fifteen minutes.  Then it’s back to the waiting area

Another half-hour before she is taken away for the X-ray.  That takes another fifteen minutes.  From there it’s a waiting game.

What is evident today as distinct from other times I have been in the Emergency department is firstly the lack of people, movement, and noise.  The is, if anything, a surreal silence, and total lack of what might be previously described as controlled panic.

There’s a sense of purpose all around.  There were four of us waiting.  Usually, it was overflowing.  I get the impression unless there was an essential reason to be at the hospital, you were quickly dealt with and moved on.

Only one of the five or six beds has a waiting patient, whereas other times they would be full of family members spilling out into the passageways.

There was no one.  The one that had a patient and one visitor was moved on very quickly.

It seemed like they were on a war footing and you can feel it.  Another week I suspect it is going to be a pandemonium of a different sort, and I hope I don’t get to see it or be part of It

Another hour and the doctor has all the results.  Nothing.  She cannot definitively show what is wrong other than it was not life-threatening.  If it’s still prevalent in five days, a GP was the first point of call.

From there, our visit was over.

There were still a lot of people in the waiting room, but in the several hours we were inside the inner sanctum, there were no new admissions.

Again on the way out we passed the Covid-19 testing station, and all was calm.  The only change was the person on the other side desk.

I’m sure what I was witnessing was the calm before the storm.

The power of words

They can destroy relationships

They can tear apart friendships

They can start wars

We are sometimes at a loss for words

Sometimes we can’t find the words

And then there those horrible things called crosswords.

There are antonyms and synonyms

Sometimes we use words we don’t know the meaning of because of their similarity with others we do

Then there one or more words that make other words as in anagrams

There are substitute words, words we use around children like fudge instead of, well you get what I mean

There’s no doubt we would be lost without words

Words are to be chosen carefully and thoughtfully

They need to be delivered in an appropriate manner, not in haste, and not in anger

We need to believe in what we’re saying before others will believe it

We need to learn how to express our feelings

We should take advantage of learning English (or any other native language) when at school

We need to start reading as soon as we can and keep up reading as we get older.  One should never underestimate the power reading and writing gives us no matter who we are.

Always have a dictionary by your side.  It is the most valuable book you can own.

And always remember the power of speech can at times move mountains

The power of words

They can destroy relationships

They can tear apart friendships

They can start wars

We are sometimes at a loss for words

Sometimes we can’t find the words

And then there those horrible things called crosswords.

There are antonyms and synonyms

Sometimes we use words we don’t know the meaning of because of their similarity with others we do

Then there one or more words that make other words as in anagrams

There are substitute words, words we use around children like fudge instead of, well you get what I mean

There’s no doubt we would be lost without words

Words are to be chosen carefully and thoughtfully

They need to be delivered in an appropriate manner, not in haste, and not in anger

We need to believe in what we’re saying before others will believe it

We need to learn how to express our feelings

We should take advantage of learning English (or any other native language) when at school

We need to start reading as soon as we can and keep up reading as we get older.  One should never underestimate the power reading and writing gives us no matter who we are.

Always have a dictionary by your side.  It is the most valuable book you can own.

And always remember the power of speech can at times move mountains

There’s this affliction going about

It’s not new, it’s been around for a while.  Everyone seems to be talking to themselves and I think it has something to do with smoking, perhaps a side effect.

You know how it is, you are walking along the sidewalk and someone near you starts talking.  You turn around thinking they are talking to you, but they are not.

And then they take a puff of a cigarette.

It’s not an uncommon assumption to think they are going mad.

But the thing is, if you take a closer look you notice they have a Bluetooth device in their ear and they are really talking to someone out there in cyberspace.

Or for the uninitiated, they’re talking on their mobile phone.

Not that many years ago, men in white suits would be collecting these people and taking them to an asylum typically called Bellevue.  It was the stuff of 1950’s horror films.  You really didn’t want to be caught talking to yourself.

It, of course, has a number of symptoms, this condition we’ll call cybersickness.

Like, for instance, wandering aimlessly.  Or bumping into people.  Or walking in front of cars on the street.  Or falling off the edges of sidewalks, which can result in very, very bad injuries.

You could be forgiven for thinking these people are hearing voices in their heads telling them what to do.

But, as a worst-case scenario, we could say we have just created a viable excuse for these people.

I suppose it’s better than locking them up because, at the end of the day, our jails would be full to overflowing.

One thing is for certain, I think a lot of them are already living in their own world, oblivious to everyone and everything about them.

Now, as for using phones in cars, just don’t get me started.

There’s this affliction going about

It’s not new, it’s been around for a while.  Everyone seems to be talking to themselves and I think it has something to do with smoking, perhaps a side effect.

You know how it is, you are walking along the sidewalk and someone near you starts talking.  You turn around thinking they are talking to you, but they are not.

And then they take a puff of a cigarette.

It’s not an uncommon assumption to think they are going mad.

But the thing is, if you take a closer look you notice they have a Bluetooth device in their ear and they are really talking to someone out there in cyberspace.

Or for the uninitiated, they’re talking on their mobile phone.

Not that many years ago, men in white suits would be collecting these people and taking them to an asylum typically called Bellevue.  It was the stuff of 1950’s horror films.  You really didn’t want to be caught talking to yourself.

It, of course, has a number of symptoms, this condition we’ll call cybersickness.

Like, for instance, wandering aimlessly.  Or bumping into people.  Or walking in front of cars on the street.  Or falling off the edges of sidewalks, which can result in very, very bad injuries.

You could be forgiven for thinking these people are hearing voices in their heads telling them what to do.

But, as a worst-case scenario, we could say we have just created a viable excuse for these people.

I suppose it’s better than locking them up because, at the end of the day, our jails would be full to overflowing.

One thing is for certain, I think a lot of them are already living in their own world, oblivious to everyone and everything about them.

Now, as for using phones in cars, just don’t get me started.