Another excerpt from “Strangers We’ve Become” – A sequel to ‘What Sets Us Apart’

It was the first time in almost a week that I made the short walk to the cafe alone.  It was early, and the chill of the morning was still in the air.  In summer, it was the best time of the day.  When Susan came with me, it was usually much later, when the day was much warmer and less tolerable.

On the morning of the third day of her visit, Susan said she was missing the hustle and bustle of London, and by the end of the fourth she said, in not so many words, she was over being away from ‘civilisation’.  This was a side of her I had not seen before, and it surprised me.

She hadn’t complained, but it was making her irritable.  The Susan that morning was vastly different to the Susan on the first day.  So much, I thought, for her wanting to ‘reconnect’, the word she had used as the reason for coming to Greve unannounced.

It was also the first morning I had time to reflect on her visit and what my feelings were towards her.  It was the reason I’d come to Greve: to soak up the peace and quiet and think about what I was going to do with the rest of my life.

I sat in my usual corner.  Maria, one of two waitresses, came out, stopped, and there was no mistaking the relief in her manner.  There was an air of tension between Susan and Maria I didn’t understand, and it seemed to emanate from Susan rather than the other way around.  I could understand her attitude if it was towards Alisha, but not Maria.  All she did was serve coffee and cake.

When Maria recovered from the momentary surprise, she said, smiling, “You are by yourself?”  She gave a quick glance in the direction of my villa, just to be sure.

“I am this morning.  I’m afraid the heat, for one who is not used to it, can be quite debilitating.  I’m also afraid it has had a bad effect on her manners, for which I apologise.  I cannot explain why she has been so rude to you.”

“You do not have to apologise for her, David, but it is of no consequence to me.  I have had a lot worse.  I think she is simply jealous.”

It had crossed my mind, but there was no reason for her to be.  “Why?”

“She is a woman, I am a woman, she thinks because you and I are friends, there is something between us.”

It made sense, even if it was not true.  “Perhaps if I explained…”

Maria shook her head.  “If there is a hole in the boat, you should not keep bailing but try to plug the hole.  My grandfather had many expressions, David.  If I may give you one piece of advice, as much as it is none of my business, you need to make your feelings known, and if they are not as they once were, and I think they are not, you need to tell her.  Before she goes home.”

Interesting advice.  Not only a purveyor of excellent coffee, but Maria was also a psychiatrist who had astutely worked out my dilemma.  What was that expression, ‘not just a pretty face’?

“Is she leaving soon?” I asked, thinking Maria knew more about Susan’s movements than I did.

“You would disappoint me if you had not suspected as much.  Susan was having coffee and talking to someone in her office on a cell phone.  It was an intense conversation.  I should not eavesdrop, but she said being here was like being stuck in hell.  It is a pity she does not share your love for our little piece of paradise, is it not?”

“It is indeed.  And you’re right.  She said she didn’t have a phone, but I know she has one.  She just doesn’t value the idea of getting away from the office.  Perhaps her role doesn’t afford her that luxury.”

And perhaps Alisha was right about Maria, that I should be more careful.  She had liked Maria the moment she saw her.  We had sat at this very table, the first day I arrived.  I would have travelled alone, but Prendergast, my old boss, liked to know where ex-employees of the Department were, and what they were doing.

She sighed.  “I am glad I am just a waitress.  Your usual coffee and cake?”

“Yes, please.”

Several months had passed since we had rescued Susan from her despotic father; she had recovered faster than we had thought, and settled into her role as the new Lady Featherington, though she preferred not to use that title, but go by the name of Lady Susan Cheney.

I didn’t get to be a Lord, or have any title, not that I was expecting one.  What I had expected was that Susan, once she found her footing as head of what seemed to be a commercial empire, would not have time for details like husbands, particularly when our agreement made before the wedding gave either of us the right to end it.

There was a moment when I visited her recovering in the hospital, where I was going to give her the out, but I didn’t, and she had not invoked it.  We were still married, just not living together.

This visit was one where she wanted to ‘reconnect’ as she called it, and invite me to come home with her.  She saw no reason why we could not resume our relationship, conveniently forgetting she indirectly had me arrested for her murder, charges both her mother and Lucy vigorously pursued, and had the clone not returned to save me, I might still be in jail.

It was not something I would forgive or forget any time soon.

There were other reasons why I was reluctant to stay with her, like forgetting small details, an irregularity in her character I found odd.  She looked the same, she sounded the same, she basically acted the same, but my mind was telling me something was not right.  It was not the Susan I first met, even allowing for the ordeal she had been subjected to.

But, despite those misgivings, there was no question in my mind that I still loved her, and her clandestine arrival had brought back all those feelings.  But as the days passed, I began to get the impression my feelings were one-sided and she was just going through the motions.

Which brought me to the last argument, earlier, where I said if I went with her, it would be business meetings, social obligations, and quite simply her ‘celebrity’ status that would keep us apart.  I reminded her that I had said from the outset I didn’t like the idea of being in the spotlight, and when I reiterated it, she simply brushed it off as just part of the job, adding rather strangely that I always looked good in a suit.  The flippancy of that comment was the last straw, and I left before I said something I would regret.

I knew I was not a priority.  Maybe somewhere inside me, I had wanted to be a priority, and I was disappointed when I was not.

And finally, there was Alisha.  Susan, at the height of the argument, had intimated she believed I had an affair with her, but that elephant was always in the room whenever Alisha was around.  It was no surprise when I learned Susan had asked Prendergast to reassign her to other duties. 

At least I knew what my feelings for Alisha were, and there were times when I had to remember she was persona non grata.  Perhaps that was why Susan had her banished, but, again, a small detail; jealousy was not one of Susan’s traits when I first knew her.

Perhaps it was time to set Susan free.

When I swung around to look in the direction of the lane where my villa was, I saw Susan.  She was formally dressed, not in her ‘tourist’ clothes, which she had bought from one of the local clothing stores.  We had fun that day, shopping for clothes, a chore I’d always hated.  It had been followed by a leisurely lunch, lots of wine and soul searching.

It was the reason why I sat in this corner; old habits die hard.  I could see trouble coming from all directions, not that Susan was trouble or at least I hoped not, but it allowed me the time to watch her walking towards the cafe in what appeared to be short, angry steps; perhaps the culmination of the heat wave and our last argument.

She glared at me as she sat, dropping her bag beside her on the ground, where I could see the cell phone sitting on top.  She followed my glance down, and then she looked unrepentant back at me.

Maria came back at the exact moment she was going to speak.  I noticed Maria hesitate for a second when she saw Susan, then put her smile in place to deliver my coffee.

Neither spoke nor looked at each other.  I said, “Susan will have what I’m having, thanks.”

Maria nodded and left.

“Now,” I said, leaning back in my seat, “I’m sure there’s a perfectly good explanation as to why you didn’t tell me about the phone, but that first time you disappeared, I’d guessed you needed to keep in touch with your business interests.  I thought it somewhat unwisethat you should come out when the board of one of your companies was trying to remove you, because of what was it, an unexplained absence?  All you had to do was tell me there were problems and you needed to remain at home to resolve them.”

My comment elicited a sideways look, with a touch of surprise.

“It was unfortunate timing on their behalf, and I didn’t want you to think everything else was more important than us.  There were issues before I came, and I thought the people at home would be able to manage without me for at least a week, but I was wrong.”

“Why come at all.  A phone call would have sufficed.”

“I had to see you, talk to you.  At least we have had a chance to do that.  I’m sorry about yesterday.  I once told you I would not become my mother, but I’m afraid I sounded just like her.  I misjudged just how much this role would affect me, and truly, I’m sorry.”

An apology was the last thing I expected.

“You have a lot of work to do catching up after being away, and of course, in replacing your mother and gaining the requisite respect as the new Lady Featherington.  I think it would be for the best if I were not another distraction.  We have plenty of time to reacquaint ourselves when you get past all these teething issues.”

“You’re not coming with me?”  She sounded disappointed.

“I think it would be for the best if I didn’t.”

“Why?”

“It should come as no surprise to you that I’ve been keeping an eye on your progress.  You are so much better doing your job without me.  I told your mother once that when the time came I would not like the responsibilities of being your husband.  Now that I have seen what it could possibly entail, I like it even less.  You might also want to reconsider our arrangement, after all, we only had a marriage of convenience, and now that those obligations have been fulfilled, we both have the option of terminating it.  I won’t make things difficult for you if that’s what you want.”

It was yet another anomaly, I thought; she should look distressed, and I would raise the matter of that arrangement.  Perhaps she had forgotten the finer points.  I, on the other hand, had always known we would not last forever.  The perplexed expression, to me, was a sign she might have forgotten.

Then, her expression changed.  “Is that what you want?”

“I wasn’t madly in love with you when we made that arrangement, so it was easy to agree to your terms, but inexplicably, since then, my feelings for you changed, and I would be sad if we parted ways.  But the truth is, I can’t see how this is going to work.”

“In saying that, do you think I don’t care for you?”

That was exactly what I was thinking, but I wasn’t going to voice that opinion out loud.  “You spent a lot of time finding new ways to make my life miserable, Susan.  You and that wretched friend of yours, Lucy.  While your attitude improved after we were married, that was because you were going to use me when you went to see your father, and then almost let me go to prison for your murder.”

“I had nothing to do with that, other than to leave, and I didn’t agree with Lucy that you should be made responsible for my disappearance.  I cannot be held responsible for the actions of my mother.  She hated you; Lucy didn’t understand you, and Millie told me I was stupid for not loving you in return, and she was right.  Why do you think I gave you such a hard time?  You made it impossible not to fall in love with you, and it nearly changed my mind about everything I’d been planning so meticulously.  But perhaps there was a more subliminal reason why I did because after I left, I wanted to believe, if anything went wrong, you would come and find me.”

“How could you possibly know that I’d even consider doing something like that, given what you knew about me?”

“Prendergast made a passing comment when my mother asked him about you; he told us you were very good at finding people and even better at fixing problems.”

“And yet here we are, one argument away from ending it.”

I could see Maria hovering, waiting for the right moment to deliver her coffee, then go back and find Gianna, the café owner, instead.  Gianna was more abrupt and, for that reason, was rarely seen serving the customers.  Today, she was particularly cantankerous, banging the cake dish on the table and frowning at Susan before returning to her kitchen.  Gianna didn’t like Susan either.

Behind me, I heard a car stop, and when she looked up, I knew it was for her.  She had arrived with nothing, and she was leaving with nothing.

She stood.  “Last chance.”

“Forever?”

She hesitated and then shook away the look of annoyance on her face.  “Of course not.  I wanted you to come back with me so we could continue working on our relationship.  I agree there are problems, but it’s nothing we can’t resolve if we try.”

I had been trying.  “It’s too soon for both of us, Susan.  I need to be able to trust you, and given the circumstances, and all that water under the bridge, I’m not sure if I can yet.”

She frowned at me.  “As you wish.”  She took an envelope out of her bag and put it on the table.  “When you are ready, it’s an open ticket home.  Please make it sooner rather than later.  Despite what you think of me, I have missed you, and I have no intention of ending it between us.”

That said, she glared at me for a minute, shook her head, then walked to the car.  I watched her get in and the car drive slowly away.

No kiss, no touch, no looking back. 

© Charles Heath 2018-2025

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The cinema of my dreams – I always wanted to write a war story – Episode 16

For a story that was conceived during those long boring hours flying in a steel cocoon, striving to keep away the thoughts that the plane and everyone in it could just simply disappear as planes have in the past, it has come a long way.

Whilst I have always had a fascination in what happened during the second world war, not the battles or fighting, but in the more obscure events that took place, I decided to pen my own little sidebar to what was a long and bitter war.

And, so, it continues…

The message I sent to Forster, in London, was short and to the point,

‘Castle in hands of Germans led by Thompson, others, and a further 12 soldiers parachuted in.  Defectors, our original soldiers? and villagers held captive in dungeons.  Resistance is limited to five plus self.  Available resources cannot retake the castle and will have difficulty in intercepting incoming package.  Suggestions?’

Marina read it and added her name before it was sent.  Now, all we could do was wait for a reply, though I was not sure what Forster would make of my request for suggestions.  I was supposed to make decisions in the field, but that was when we had a full complement of resistance fighters.  What I’d discovered was the worst-case scenario, and everyone in London was hoping that would not be the case.

I wondered what happened to the two men who had been following me, hoping I would lead them to what were now the remaining resistance members.

“Did you see the two men from the castle that had been following me?  I told the two who had captured me, a man and a woman, though the man emphatically denied he worked for the resistance, about them before the woman shot me with a tranquillizer gun.”

Martina looked puzzled.  It was obvious the two hadn’t mentioned anything about my situation to her.

“That did not come up in the debriefing.  The man is, in fact, a farmer, Leonardo, who doesn’t advertise his involvement, and only works with us if we need him.  Chiara tends to shoot first and ask questions later.  You were lucky her gun wasn’t loaded with bullets.  What is this story of yours, then?”

“One of the guards released me from my cell, and then set me free with the intention of following, not too close, to see if I led them to you.  I was hiding from them when they passed by, shortly before you people turned up.  They would have had to see them if they came from the village.”

The implications of what I just said only dawned on me after I said it.

“That might mean…” I said.

She put her hand up, not wanting me to continue.

“It doesn’t necessarily mean anything, but I will have to talk to them.  If anything, they would have avoided them or ignored them.  We don’t use that track from the village to the castle for the simple reason we might run into any of them.  Whether they were originally our allies, or not, we never trusted them.”

“Did they bring me here?”

“No.  We have a separate meeting point for intercepts like yourself and the defectors.  Then, if we think it’s safe to do so, we bring them here.  Only three of us know about this place, and two of us are here now.”

“The third?”

“You’ll meet him later when he brings some food and wine.  His name is Carlo.  He used to be a gardener at the castle, and his mother was the cook.  The Germans killed her the first time they were here, and now he hates Germans.”

Good for us, very bad for anyone at the castle, particularly if they are German.

“Pity we didn’t know about that earlier so we could organise a trap for them  We could do with two fewer adversaries, and quite possibly we might get some information out of them.  They might be still in the village.”

She stood, put on her coat, and put a gun in the coat pocket where she could easily reach it.  “I’m going to have a word with Chiara, and warn Carlo that you’re here.  He’s a little trigger happy too.  Nothing much is going to happen until we hear back from the Colonel.  I suggest you get some rest, we have a few long days ahead.”

Carlo was a surprise.  Six foot ten, over 250 pounds, and carrying a sten gun over his shoulder, not a man to become an enemy of.  He came into the room without warning, and it was clear he was expecting to see me, and equally that I might be the enemy.

It was clear that he knew how to use the weapon, and had it ready in case he had to use it.

“You this Anderson character?”

He was more English than Italian, but could certainly pass for an Italian.

“I am.”

“From up yon castle?”

“Escaped?”

“How?”

“The lower level, where there are a few storerooms turned into cells.  The passage ran alongside the outer wall to a room that had a door to the outside.  Not one you’d easily pick.”

“Neat the communications room?”

“Probably above there.”

“You know the castle?”

“A little.  I used to be an archaeologist before this war came along, and had been to the castle before the war.  I’m familiar with the above-ground parts, but not so much below.  You were, I was told, a gardener?”

“Once.”

“Then you’d know your way around?”

“Possibly.  Why?”

“Because at some point we’re going to have to retake the place, and it would be good to have someone who knows their way around.  At least, better than I do.”

“Taking prisoners?”

“No.    We will be assuming anyone there who’s not a prisoner is hostile.”

“Good.  Count me in.”

He dropped a basket he’d brought with him on the table in the corner.  “Dinner.”  Marina will be back shortly.

“You’re not staying?”

“Guard duty.  So you can eat in peace.”

With that, he was gone.  A large man, but a very quiet one.  I didn’t hear him arrive, and it was very nearly the same when he left.  A useful man in a fight indeed.

© Charles Heath 2019-2022

The fourth attempt, other factors, and people

Two other characters will be used in this rewrite; the second is an addition to give the main character a means of letting the reader get to know a bit about him.

His name is Milt, an African American who’s always been on the fringe.  Another is a victim of his circumstances, but not letting it get the better of him, the sort of man who makes the best of a bad situation.

He’s seen active service in the army, honourably discharged, but still affected, though not as bad as some of those he served with.  He is, in fact, the ideal man for the job, with combat experience, so he’s not likely to get flustered in a shit storm.

And probably not the man you want on this site.  Being in desperate circumstances doesn’t mean you do desperate things.

He is one of a team of four, and our main character drew the straw to partner with him.  There are two others, based on the other side of the park, neither of whom is trustworthy: Smithy, the overall leader, to whom they all report at shift start and end, and Carruthers, an Englishman reputed to be ex-SAS, but no one is inclined to believe him. 

The scars on his neck tell a story, but it was left to the other’s imagination, as he doesn’t talk about it.  Milt believed he was captured in Afghanistan and tortured, but that could just be canteen scuttlebutt.

Whatever the circumstances, Graham kept away from him as much as possible and was glad when he didn’t have to partner with him for the shift.

The other character, Penelope, is featured in the earlier versions of the story.  Over the changes, her background has changed, but I’ve settled on a medical surgeon career, renowned for doing tricky procedures with a high success rate, and in doing so, gained a reputation, some not always good.

Wealth and ego don’t always make a good pair, and marrying wealth brings its own rewards and pitfalls, particularly when you discover the man you married isn’t exactly who you thought he was.

It is, of course, a typical scenario, but I’m going to try and weave it differently.  There will be no more teasers until the story starts.

But she will be introduced earlier than in the previous iterations because she needs some backstory, too; otherwise, just arriving at Graham’s work and getting shot, while provoking a volatile situation that drags the reader in and out of left field, is not exactly the best start.

So, let’s begin.

© Charles Heath 2024

An excerpt from “If Only” – a work in progress

Investigation of crimes doesn’t always go according to plan, nor does the perpetrator get either found or punished.

That was particularly true in my case.  The murderer was incredibly careful in not leaving any evidence behind, to the extent that the police could not rule out whether it was a male or a female.

At one stage the police thought I had murdered my own wife though how I could be on a train at the time of the murder was beyond me.  I had witnesses and a cast-iron alibi.

The officer in charge was Detective First Grade Gabrielle Walters.  She came to me on the day after the murder seeking answers to the usual questions like, when was the last time you saw your wife, did you argue, the neighbors reckon there were heated discussions the day before.

Routine was the word she used.

Her fellow detective was a surly piece of work whose intention was to get answers or, more likely, a confession by any or all means possible.  I could sense the raging violence within him.  Fortunately, common sense prevailed.

Over the course of the next few weeks, once I’d been cleared of committing the crime, Gabrielle made a point of keeping me informed of the progress.

After three months the updates were more sporadic, and when, for lack of progress, it became a cold case, communication ceased.

But it was not the last I saw of Gabrielle.

The shock of finding Vanessa was more devastating than the fact she was now gone, and those images lived on in the same nightmare that came to visit me every night when I closed my eyes.

For months I was barely functioning, to the extent I had all but lost my job, and quite a few friends, particularly those who were more attached to Vanessa rather than me.

They didn’t understand how it could affect me so much, and since it had not happened to them, my tart replies of ‘you wouldn’t understand’ were met with equally short retorts.  Some questioned my sanity, even, for a time, so did I.

No one, it seemed, could understand what it was like, no one except Gabrielle.

She was by her own admission, damaged goods, having been the victim of a similar incident, a boyfriend who turned out to be an awfully bad boy.  Her story varied only in she had been made to witness his execution.  Her nightmare, in reliving that moment in time, was how she was still alive and, to this day, had no idea why she’d been spared.

It was a story she told me one night, some months after the investigation had been scaled down.  I was still looking for the bottom of a bottle and an emotional mess.  Perhaps it struck a resonance with her; she’d been there and managed to come out the other side.

What happened become our secret, a once-only night together that meant a great deal to me, and by mutual agreement, it was not spoken of again.  It was as if she knew exactly what was required to set me on the path to recovery.

And it had.

Since then, we saw each about once a month in a cafe.   I had been surprised to hear from her again shortly after that eventful night when she called to set it up, ostensibly for her to provide me with any updates on the case, but perhaps we had, after that unspoken night, formed a closer bond than either of us wanted to admit.

We generally talked for hours over wine, then dinner and coffee.  It took a while for me to realize that all she had was her work, personal relationships were nigh on impossible in a job that left little or no spare time for anything else.

She’d always said that if I had any questions or problems about the case, or if there was anything that might come to me that might be relevant, even after all this time, all I had to do was call her.

I wondered if this text message was in that category.  I was certain it would interest the police and I had no doubt they could trace the message’s origin, but there was that tiny degree of doubt, about whether or not I could trust her to tell me what the message meant.

I reached for the phone then put it back down again.  I’d think about it and decide tomorrow.

© Charles Heath 2018-2020

An excerpt from “One Last Look”: Charlotte is no ordinary girl

This is currently available at Amazon herehttp://amzn.to/2CqUBcz

I’d read about out-of-body experiences, and like everyone else, thought it was nonsense.  Some people claimed to see themselves in the operating theatre, medical staff frantically trying to revive them, and being surrounded by white light.

I was definitely looking down, but it wasn’t me I was looking at.

It was two children, a boy and a girl, with their parents, in a park.

The boy was Alan.  He was about six or seven.  The girl was Louise, and she was five years old.  She had long red hair and looked the image of her mother.

I remember it now, it was Louise’s birthday and we went down to Bournemouth to visit our Grandmother, and it was the last time we were all together as a family.

We were flying homemade kites our father had made for us, and after we lay there looking up at the sky, making animals out of the clouds.  I saw an elephant, Louise saw a giraffe.

We were so happy then.

Before the tragedy.

When I looked again ten years had passed and we were living in hell.  Louise and I had become very adept at survival in a world we really didn’t understand, surrounded by people who wanted to crush our souls.

It was not a life a normal child had, our foster parents never quite the sort of people who were adequately equipped for two broken-hearted children.  They tried their best, but their best was not good enough.

Every day it was a battle, to avoid the Bannister’s and Archie in particular, every day he made advances towards Louise and every day she fended him off.

Until one day she couldn’t.

Now I was sitting in the hospital, holding Louise’s hand.  She was in a coma, and the doctors didn’t think she would wake from it.  The damage done to her was too severe.

The doctors were wrong.

She woke, briefly, to name her five assailants.  It was enough to have them arrested.  It was not enough to have them convicted.

Justice would have to be served by other means.

I was outside the Bannister’s home.

I’d made my way there without really thinking, after watching Louise die.  It was like being on autopilot, and I had no control over what I was doing.  I had murder in mind.  It was why I was holding an iron bar.

Skulking in the shadows.  It was not very different from the way the Bannister’s operated.

I waited till Archie came out.  I knew he eventually would.  The police had taken him to the station for questioning, and then let him go.  I didn’t understand why, nor did I care.

I followed him up the towpath, waiting till he stopped to light a cigarette, then came out of the shadows.

“Wotcha got there Alan?” he asked when he saw me.  He knew what it was, and what it was for.

It was the first time I’d seen the fear in his eyes.  He was alone.

“Justice.”

“For that slut of a sister of yours.  I had nuffing to do with it.”

“She said otherwise, Archie.”

“She never said nuffing, you just made it up.”  An attempt at bluster, but there was no confidence in his voice.

I held up the pipe.  It had blood on it.  Willy’s blood.  “She may or may not have Archie, but Willy didn’t make it up.  He sang like a bird.  That’s his blood, probably brains on the pipe too, Archie, and yours will be there soon enough.”

“He dunnit, not me.  Lyin’ bastard would say anything to save his own skin.”  Definitely scared now, he was looking to run away.

“No, Archie.  He didn’t.  I’m coming for you.  All of you Bannisters.  And everyone who touched my sister.”

It was the recurring nightmare I had for years afterwards.

I closed my eyes and tried to shut out the thoughts, the images of Louise, the phone call, the visit to the hospital and being there when she succumbed to her injuries.  Those were the very worst few hours of my life.

She had asked me to come to the railway station and walk home with her, and I was running late.  If I had left when I was supposed to, it would never have happened and for years afterwards, I blamed myself for her death.

If only I’d not been late…

When the police finally caught the rapists, I’d known all along who they’d be; antagonists from school, the ring leader, Archie Bannister, a spurned boyfriend, a boy whose parents, ubiquitously known to all as ‘the Bannister’s, dealt in violence and crime and who owned the neighbourhood.  The sins of the father had been very definitely passed onto the son.

At school, I used to be the whipping boy, Archie, a few grades ahead of me, made a point of belting me and a few of the other boys, to make sure the rest did as they were told.  He liked Louise, but she had no time for a bully like him, even when he promised he would ‘protect’ me.

I knew the gang members, the boys who tow-kowed to save getting beaten up, and after the police couldn’t get enough information to prosecute them because everyone was too afraid to speak out, I went after Willy.  There was always a weak link in a group, and he was it.

He worked in a factory, did long hours on a Wednesday and came home after dark alone.  It was a half mile walk, through a park.  The night I approached him, I smashed the lights and left it in darkness.  He nearly changed his mind and went the long way home.

He didn’t.

It took an hour and a half to get the names.  At first, when he saw me, he laughed.  He said I would be next, and that was four words more than he knew he should have said.

When I found him alone the next morning I showed him the iron bar and told him he was on the list.  I didn’t kill him then, he could wait his turn, and worry about what was going to happen to him.

When the police came to visit me shortly after that encounter, no doubt at the behest of the Bannister’s, the neighbourhood closed ranks and gave me an ironclad alibi.  The Bannister’s then came to visit me and threatened me.  I told them their days were numbered and showed them the door.

At the trial, he and his friends got off on a technicality.  The police had failed to do their job properly, but it was not the police, but a single policeman, corrupted by the Bannisters.

Archie could help but rub it in my face.  He was invincible.

Joe Collins took 12 bullets and six hours to bleed out.  He apologized, he pleaded, he cried, he begged.  I didn’t care.

Barry Mills, a strong lad with a mind to hurting people, Archie’s enforcer, almost got the better of me.  I had to hit him more times than I wanted to, and in the end, I had to be satisfied that he died a short but agonizing death.

I revisited Willy in the hospital.  He’d recovered enough to recognize me, and why I’d come.  Suffocation was too good for him.

David Williams, second in command of the gang, was as tough and nasty as the Bannisters.  His family were forging a partnership with the Bannister’s to make them even more powerful.  Outwardly David was a pleasant sort of chap, affable, polite, and well mannered.  A lot of people didn’t believe he could be like, or working with, the Bannisters.

He and I met in the pub.  We got along like old friends.  He said Willy had just named anyone he could think of, and that he was innocent of any charges.  We shook hands and parted as friends.

Three hours later he was sitting in a chair in the middle of a disused factory, blindfolded and scared.  I sat and watched him, listened to him, first threatening me, and then finally pleading with me.  He’d guessed who it was that had kidnapped him.

When it was dark, I took the blindfold off and shone a very bright light in his eyes.  I asked him if the violence he had visited upon my sister was worth it.  He told me he was just a spectator.

I’d read the coroner’s report.  They all had a turn.  He was a liar.

He took nineteen bullets to die.

Then came Archie.

The same factory only this time there were four seats.  Anna Bannister, brothel owner, Spike Bannister, head of the family, Emily Bannister, sister, and who had nothing to do with their criminal activities.  She just had the misfortune of sharing their name.

Archie’s father told me how he was going to destroy me, and everyone I knew.

A well-placed bullet between the eyes shut him up.

Archie’s mother cursed me.  I let her suffer for an hour before I put her out of her misery.

Archie remained stony-faced until I came to Emily.  The death of his parents meant he would become head of the family.  I guess their deaths meant as little to him as they did me.

He was a little more worried about his sister.

I told him it was confession time.

He told her it was little more than a forced confession and he had done nothing to deserve my retribution.

I shrugged and shot her, and we both watched her fall to the ground screaming in agony.  I told him if he wanted her to live, he had to genuinely confess to his crimes.  This time he did, it all poured out of him.

I went over to Emily.  He watched in horror as I untied her bindings and pulled her up off the floor, suffering only from a small wound in her arm.  Without saying a word she took the gun and walked over to stand behind him.

“Louise was my friend, Archie.  My friend.”

Then she shot him.  Six times.

To me, after saying what looked like a prayer, she said, “Killing them all will not bring her back, Alan, and I doubt she would approve of any of this.  May God have mercy on your soul.”

Now I was in jail.  I’d spent three hours detailing the deaths of the five boys, everything I’d done; a full confession.  Without my sister, my life was nothing.  I didn’t want to go back to the foster parents; I doubt they’d take back a murderer.

They were not allowed to.

For a month I lived in a small cell, in solitary, no visitors.  I believed I was in the queue to be executed, and I had mentally prepared myself for the end.

Then I was told I had a visitor, and I was expecting a priest.

Instead, it was a man called McTavish. Short, wiry, and with an accent that I could barely understand.

“You’ve been a bad boy, Alan.”

When I saw it was not the priest I told the jailers not to let him in, I didn’t want to speak to anyone.  They ignored me.  I’d expected he was a psychiatrist, come to see whether I should be shipped off to the asylum.

I was beginning to think I was going mad.

I ignored him.

“I am the difference between you living or dying Alan, it’s as simple as that.  You’d be a wise man to listen to what I have to offer.”

Death sounded good.  I told him to go away.

He didn’t.  Persistent bugger.

I was handcuffed to the table.  The prison officers thought I was dangerous.  Five, plus two, murders, I guess they had a right to think that.  McTavish sat opposite me, ignoring my request to leave.

“Why’d you do it?”

“You know why.”  Maybe if I spoke he’d go away.

“Your sister.  By all accounts, the scum that did for her deserved what they got.”

“It was murder just the same.  No difference between scum and proper people.”

“You like killing?”

“No-one does.”

“No, I dare say you’re right.  But you’re different, Alan.  As clean and merciless killing I’ve ever seen.  We can use a man like you.”

“We?”

“A group of individuals who clean up the scum.”

I looked up to see his expression, one of benevolence, totally out of character for a man like him.  It looked like I didn’t have a choice.

Trained, cleared, and ready to go.

I hadn’t realized there were so many people who were, for all intents and purposes, invisible.  People that came and went, in malls, in hotels, trains, buses, airports, everywhere, people no one gave a second glance.

People like me.

In a mall, I became a shopper.

In a hotel, I was just another guest heading to his room.

On a bus or a train, I was just another commuter.

At the airport, I became a pilot.  I didn’t need to know how to fly; everyone just accepted a pilot in a pilot suit was just what he looked like.

I had a passkey.

I had the correct documents to get me onto the plane.

That walk down the air bridge was the longest of my life.  Waiting for the call from the gate, waiting for one of the air bridge staff to challenge me, stepping onto the plane.

Two pilots and a steward.  A team.  On the plane early before the rest of the crew.  A group that was committing a crime, had committed a number of crimes and thought they’d got away with it.

Until the judge, the jury and their executioner arrived.

Me.

Quick, clean, merciless.  Done.

I was now an operational field agent.

I was older now, and I could see in the mirror I was starting to go grey at the sides.  It was far too early in my life for this, but I expect it had something to do with my employment.

I didn’t recognize the man who looked back at me.

It was certainly not Alan McKenzie, nor was there any part of that fifteen-year-old who had made the decision to exact revenge.

Given a choice; I would not have gone down this path.

Or so I kept telling myself each time a little more of my soul was sold to the devil.

I was Barry Gamble.

I was Lenny Buckman.

I was Jimmy Hosen.

I was anyone but the person I wanted to be.

That’s what I told Louise, standing in front of her grave, and trying to apologize for all the harm, all the people I’d killed for that one rash decision.  If she was still alive she would be horrified, and ashamed.

Head bowed, tears streamed down my face.

God had gone on holiday and wasn’t there to hand out any forgiveness.  Not that day.  Not any day.

New York, New Years Eve.

I was at the end of a long tour, dragged out of a holiday and back into the fray, chasing down another scumbag.  They were scumbags, and I’d become an automaton hunting them down and dispatching them to what McTavish called a better place.

This time I failed.

A few drinks to blot out the failure, a blonde woman who pushed my buttons, a room in a hotel, any hotel, it was like being on the merry-go-round, round and round and round…

Her name was Silvia or Sandra, or someone I’d met before, but couldn’t quite place her.  It could be an enemy agent for all I knew or all I cared right then.

I was done.

I’d had enough.

I gave her the gun.

I begged her to kill me.

She didn’t.

Instead, I simply cried, letting the pent up emotion loose after being suppressed for so long, and she stayed with me, holding me close, and saying I was safe, that she knew exactly how I felt.

How could she?  No one could know what I’d been through.

I remembered her name after she had gone.

Amanda.

I remembered she had an imperfection in her right eye.

Someone else had the same imperfection.

I couldn’t remember who that was.

Not then.

I had a dingy flat in Kensington, a place that I rarely stayed in if I could help it.  After five-star hotel rooms, it made me feel shabby.

The end of another mission, I was on my way home, the underground, a bus, and then a walk.

It was late.

People were spilling out of the pub after the last drinks.  Most in good spirits, others slightly more boisterous.

A loud-mouthed chap bumped into me, the sort who had one too many, and was ready to take on all comers.

He turned on me, “Watch where you’re going, you fool.”

Two of his friends dragged him away.  He shrugged them off, squared up.

I punched him hard, in the stomach, and he fell backwards onto the ground.  I looked at his two friends.  “Take him home before someone makes mincemeat out of him.”

They grabbed his arms, lifted him off the ground and took him away.

Out of the corner of my eye, I could see a woman, early thirties, quite attractive, but very, very drunk.  She staggered from the bar, bumped into me, and finished up sitting on the side of the road.

I looked around to see where her friends were.  The exodus from the pub was over and the few nearby were leaving to go home.

She was alone, drunk, and by the look of her, unable to move.

I sat beside her.  “Where are your friends?”

“Dunno.”

“You need help?”

She looked up, and sideways at me.  She didn’t look the sort who would get in this state.  Or maybe she was, I was a terrible judge of women.

“Who are you?” she asked.

“Nobody.”  I was exactly how I felt.

“Well Mr Nobody, I’m drunk, and I don’t care.  Just leave me here to rot.”

She put her head back between her knees, and it looked to me she was trying to stop the spinning sensation in her head.

Been there before, and it’s not a good feeling.

“Where are your friends?” I asked again.

“Got none.”

“Perhaps I should take you home.”

“I have no home.”

“You don’t look like a homeless person.  If I’m not mistaken, those shoes are worth more than my weekly salary.”  I’d seen them advertised, in the airline magazine, don’t ask me why the ad caught my attention.

She lifted her head and looked at me again.  “You a smart fucking arse are you?”

“I have my moments.”

“Have them somewhere else.”

She rested her head against my shoulder.  We were the only two left in the street, and suddenly in darkness when the proprietor turned off the outside lights.

“Take me home,” she said suddenly.

“Where is your place?”

“Don’t have one.  Take me to your place.”

“You won’t like it.”

“I’m drunk.  What’s not to like until tomorrow.”

I helped her to her feet.  “You have a name?”

“Charlotte.”

The wedding was in a small church.  We had been away for a weekend in the country, somewhere in the Cotswolds, and found this idyllic spot.  Graves going back to the dawn of time, a beautiful garden tended by the vicar and his wife, an astonishing vista over hills and down dales.

On a spring afternoon with the sun, the flowers, and the peacefulness of the country.

I had two people at the wedding, the best man, Bradley, and my boss, Watkins.

Charlotte had her sisters Melissa and Isobel, and Isobel’s husband Giovanni, and their daughter Felicity.

And one more person who was as mysterious as she was attractive, a rather interesting combination as she was well over retirement age.  She arrived late and left early.

Aunt Agatha.

She looked me up and down with what I’d call a withering look.  “There’s more to you than meets the eye,” she said enigmatically.

“Likewise I’m sure,” I said.  It earned me an elbow in the ribs from Charlotte.  It was clear she feared this woman.

“Why did you come,” Charlotte asked.

“You know why.”

Agatha looked at me.  “I like you.  Take care of my granddaughter.  You do not want me for an enemy.”

OK, now she officially scared me.

She thrust a cheque into my hand, smiled, and left.

“Who is she,” I asked after we watched her depart.

“Certainly not my fairy godmother.”

Charlotte never mentioned her again.

Zurich in summer, not exactly my favourite place.

Instead of going to visit her sister Isobel, we stayed at a hotel in Beethovenstrasse and Isobel and Felicity came to us.  Her husband was not with her this time.

Felicity was three or four and looked very much like her mother.  She also looked very much like Charlotte, and I’d remarked on it once before and it received a sharp rebuke.

We’d been twice before, and rather than talk to her sister, Charlotte spent her time with Felicity, and they were, together, like old friends.  For so few visits they had a remarkable rapport.

I had not broached the subject of children with Charlotte, not after one such discussion where she had said she had no desire to be a mother.  It had not been a subject before and wasn’t once since.

Perhaps like all Aunts, she liked the idea of playing with a child for a while and then give it back.

Felicity was curious as to who I was, but never ventured too close.  I believed a child could sense the evil in adults and had seen through my facade of friendliness.  We were never close.

But…

This time, when observing the two together, something quite out of left field popped into my head.  It was not possible, not by any stretch of the imagination, but I thought she looked like my mother.

And Charlotte had seen me looking in their direction.  “You seem distracted,” she said.

“I was just remembering my mother.  Odd moment, haven’t done so for a very long time.”

“Why now?”  I think she had a look of concern on her face.

“Her birthday, I guess,” I said, the first excuse I could think of.

Another look and I was wrong.  She looked like Isobel or Charlotte, or if I wanted to believe it possible, Melissa too.

I was crying, tears streaming down my face.

I was in pain, searing pain from my lower back stretching down into my legs, and I was barely able to breathe.

It was like coming up for air.

It was like Snow White bringing Prince Charming back to life.  I could feel what I thought was a gentle kiss and tears dropping on my cheeks, and when I opened my eyes, I saw Charlotte slowly lifting her head, a hand gently stroking the hair off my forehead.

And in a very soft voice, she said, “Hi.”

I could not speak, but I think I smiled.  It was the girl with the imperfection in her right eye.  Everything fell into place, and I knew, in that instant that we were irrevocably meant to be together.

“Welcome back.”

© Charles Heath 2016-2019

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“What Sets Us Apart”, a mystery with a twist

David is a man troubled by a past he is trying to forget.

Susan is rebelling against a life of privilege and an exasperated mother who holds a secret that will determine her daughter’s destiny.

They are two people brought together by chance. Or was it?

When Susan discovers her mother’s secret, she goes in search of the truth that has been hidden from her since the day she was born.

When David realizes her absence is more than the usual cooling off after another heated argument, he finds himself being slowly drawn back into his former world of deceit and lies.

Then, back with his former employers, David quickly discovers nothing is what it seems as he embarks on a dangerous mission to find Susan before he loses her forever.

Find the kindle version on Amazon here:  http://amzn.to/2Eryfth

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The story behind the story: A Case of Working With the Jones Brothers

To write a private detective serial has always been one of the items at the top of my to-do list, though trying to write novels and a serial, as well as a blog, and maintain a social media presence, well, you get the idea.

But I made it happen, from a bunch of episodes I wrote a long, long time ago, used these to start it, and then continue on, then as now, never having much of an idea where it was going to end up, or how long it would take to tell the story.

That, I think is the joy of ad hoc writing, even you, as the author, have as much idea of where it’s going as the reader does.

It’s basically been in the mill since 1990, and although I finished it last year, it looks like the beginning to end will have taken exactly 30 years.  Had you asked me 30 years ago if I’d ever get it finished, the answer would be maybe?

My private detective, Harry Walthenson

I’d like to say he’s from that great literary mold of Sam Spade, or Mickey Spillane, or Phillip Marlow, but he’s not.

But, I’ve watched Humphrey Bogart play Sam Spade with much interest, and modelled Harry and his office on it.  Similarly, I’ve watched Robert Micham play Phillip Marlow with great panache, if not detachment, and added a bit of him to the mix.

Other characters come into play, and all of them, no matter what period they’re from, always seem larger than life.  I’m not above stealing a little of Mary Astor, Peter Lorre or Sidney Greenstreet, to breathe life into beguiling women and dangerous men alike.

Then there’s the title, like

The Case of the Unintentional Mummy – this has so many meanings in so many contexts, though I imagine that back in Hollywood in the ’30s and ’40s, this would be excellent fodder for Abbott and Costello

The Case of the Three-Legged Dog – Yes, I suspect there may be a few real-life dogs with three legs, but this plot would involve something more sinister.  And if made out of plaster, yes, they’re always something else inside.

But for mine, to begin with, it was “The Case of the …”, because I had no idea what the case was going to be about, well, I did, but not specifically.

Then I liked the idea of calling it “The Case of the Brother’s Revenge” because I began to have a notion there was a brother no one knew about, but that’s stuff for other stories, not mine, so then went the way of the others.

Now it’s called ‘A Case of Working With the Jones Brothers’, finished the first three drafts, and at the editor for the last.

I have high hopes of publishing it in early 2021.  It even has a cover.

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The cinema of my dreams – I always wanted to write a war story – Episode 15

For a story that was conceived during those long boring hours flying in a steel cocoon, striving to keep away the thoughts that the plane and everyone in it could just simply disappear as planes have in the past, it has come a long way.

Whilst I have always had a fascination in what happened during the second world war, not the battles or fighting, but in the more obscure events that took place, I decided to pen my own little sidebar to what was a long and bitter war.

And, so, it continues…

 

The new leader of the resistance was the woman, Martina, best if I didn’t know her last name.  Fair enough.  There had been a necessary restructure after the infiltration, and untimely deaths of over half their number.

When I asked what happened to the former leader, I learned that he, and all but five other members were captured and taken to the castle.  They were now, for all intents and purposes, double agents, working for the Thompson at the castle.

The remaining five, of which Giuseppe and Martina belonged, had been forced to hide, dodging the men sent from the castle to hunt them down and kill them.

It was both the lack of reporting from the castle, followed by a message received regarding a possible traitor inside the resistance we had received in London, that set everything in motion, including my arrival to ascertain what was happening within the resistance group, and also at the castle.  Until that information reached us, there had been no reason to suspect that anything was wrong, and that the plans set in place to facilitate the defection of useful German scientists and, in some cases, high ranking officers, or that it had been infiltrated and to put it bluntly, original members had been killed and replaced.

I hadn’t realised who was in charge until the paratroopers had arrived and I’d become a prisoner.  Part of my brief had also been to verify the layout of the castle in accordance with old plans we had found using my archaeology background as a front, and Id managed to explore certain areas before Thompson had become suspicious and basically stopped me.  I’d searched part of the lower levels of the castle, but hadn’t got as far as the dungeons, where I eventually discovered becoming one myself, they were keeping many more prisoners.

I hadn’t long enough in the dungeons to discover whether any of the prisoners were part of the original team sent, whether there were any defectors being still held there, except for two that I’d seen, and definitely one I talked to, but there had to be more.

And, now that I’d found the remaining members of the resistance, it was my intention to return to rescue then, and retake the castle.  What was going to make it difficult, if not impossible, was the fact there were only five, and they were all busy trying not to get caught.  Still, I had to try, and I asked Martina if it was possible to get everyone together for a meeting.

Martina just laughed.  Whether it was my request or my plan to retake the castle was the cause of her mirth.

“With what?”  she said incredulously, “there are only five of us left, and we spend most of our time keeping one step ahead of the turncoats.”

“How many of them are there?”

“Too many, led by that bastard Francesco.  He didn’t like taking orders from a woman, thought we’d picked the wrong side, especially when the Germans killed about fifty of the villagers when we refused to give ourselves up.  They killed his wife and mother  after he refused to send them away.”

That didn’t seem right to me, to align yourself with that sort of enemy, not after what they had done.  Except there was no telling what anyone might do in the face of such an adversary, or circumstances.  But I had to ask, “Why would they?”

“They’ve got hostages from the village up there, in the dungeons.  That’s how they turned them.”

Damn.  I was not going to be able to turn them back, not when the lives of their friends, even family, was being threatened.

“Is that the case for those who didn’t surrender?”

“No.  Our relatives left when we could see what was going to happen.”

“So, the problem we have is, freeing the hostages, freeing the soldiers if there are any of the original group, retake the castle, and get the pipeline working again.”  And, I thought to myself, pull off seven miracles in fifteen minutes.

I was putting forward what was for all intents and purposes impossible.

“There’s more,” she said.  “There is a high-value scientist coming, last advice was that he was in transit from Germany to here.  We know, and they know, courtesy of Francesco.  They want him captured; we want him safely delivered to the submarine waiting to take him to England.  He’s due in three days, and he doesn’t know the castle’s allegiances have changed.”

“Then we’ll have to intercept him.”

“Yes, but we don’t know what he looks like, but we do have a code name.  Francesco and the castle don’t have that, only his real name.”

A name I saw on a highly confidential document on Forster’s desk the day he briefed me on my current mission.  Blackfoot.  I thought it was an operation.  I think that was the code name for the defector.

“Blackfoot?”

“How did you know?”

“A lucky guess.” 

The question I had was, why didn’t he tell me about it?  Did he think I was going to get captured and tortured?

“Well, you’re right.  But it means Francesco and his men are going to be looking extra hard for us, because without that codename, as soon as they fail to confirm their identity to him, he will kill himself rather than go back, which I’m guessing will be their least preferred option.  And to make matters worse, London’s orders are quite specific, this man must be delivered alive.  He has critical information they need, and which will hasten the end of the war”

“Then I think we should tell London the nature of our situation and see what they come up with.”

 

© Charles Heath 2019

The fourth attempt, let’s look at the location

Equally important is the location.  Dark and brooding characters need dark and brooding locations.  It’s undeniable that there’s evil everywhere; we just have to look for it.

Of course, that’s not what I do, but …

I have been in a few tight corners, with some possibly dark and brooding characters, where my heart rate has increased exponentially, and I was saved by quick thinking and a desire not to hang around and see what happens (for the purposes of a writable experience – no, I’m not that stupid).

As the story stands, we move from a small staff room or restroom, and then we move out to the car park of … what?  It’s not exactly clear where it is, only that Graham is leaving work to go home.

Whether it’s clear or not, Graham is a security guard, part of a team that works on an industrial estate where there are a number of factories and office blocks. 

Some of those buildings are empty, for a variety of reasons, so a back story for this might be created so that I can convey a clearer picture of not only the bricks and mortar, but what it’s like there.

Ergo, the first descriptive line, stepping outside into the epicentre of the South Pole.  There is snow everywhere, which meant it was falling while he was inside at work, but now, the moment he leaves, it’s stopped.  Cold, then, and clear.

So it begins…

Now, as a secondary theme, it might not be obvious that the owners are lax in the hiring of security staff to watch over their assets, staff that are relatively dubious in character, which might, in turn, mean that the notion of using cut-price security might mean something else is going on.

Are the empty factories empty?  Or have they been repurposed, and the guards are not sure what they’re guarding?  Do they want to know?  A job is a job, and in this situation, either from a hint from the employer or the words of an old hand, and it doesn’t pay to poke a nose in where it’s not wanted.

So, as you can see, when starting the story, I didn’t give proper thought to the background story, the fact that I could weave another or several storylines intertwined with what will be the master plotline.

What is the master plotline?

I have an idea or two, but let’s not get too ahead of ourselves.

Let’s stitch together a scenario or two for the back story and see where it takes us.  Remember that this was more or less part of the storyline originally in my mind, but may not have been articulated in what I wrote at the time.

Basically, then, we’re dealing with a large industrial site on the outskirts of a city in decline.  Everyone can relate to the problematic times we’re in now, but this was written at the height of the last global financial meltdown about fifteen years ago, which caused a deep recession.

Within that framework, a lot of businesses and people went to the wall.  Graham and others lost a decent-paying job, as well as their house, having finally got on the property ladder, only to find they couldn’t pay for it.

At the time, he was not alone in that respect.  And lenders were not immune either, so there’s a possibility that one or two industrial park owners may not have been entirely legitimate in some of their business dealings, especially after taking heavy financial hits.

In that scenario, there’s always the possibility of insurance fraud as a means of cutting losses, hence the need for security that might be asked to look the other way.

Another possibility could be that empty buildings and enterprising men, or women, fit the category of ‘the devil finds work for idle hands’. 

Or someone who recognises an opportunity to make some money.  That particular scenario opens the door to a plethora of ideas.

© Charles Heath 2024

The 2am Rant: How about this for a plotline?

No matter how hard you try, how seamless, on paper the plan is, the odds are something will go wrong. That is not to say I am a fatalist, or a glass half empty kind of traveler, because most of the trips I have planned, and taken, have been relatively painless.

Except our good luck had to finally run out.

It was not a matter of bad planning; it was just one of those times when events didn’t quite go according to plan. It happens.

For instance, the simple objective was to get from Brisbane in Australia to Florence in Italy. There is no direct flight. Booking on an airline site is a horrendous experience, fares are ridiculously high, and there is no accommodating stopovers.

This is a trip that only a travel agent can handle.

The objective, travel to London via Hong Kong, or Singapore, or any medium distant airport, then on to London, or Paris, or where-ever, then to Florence. No overnight stopover, staying in a hotel, not this time, in either of Hong Kong or London.

Simple.

Not.

It was as horrendous for the agent as it was navigating the airline’s internet site. It was not something that could be done, sitting opposite her as she deftly navigated the highways and byways of the travel system on her computer. This was a longer, more intricate job.

Two days later she had the solution for the Brisbane, Hong Kong, London, and thence Florence trip. It would require a stay of 10 hours in Hong Kong, the connections didn’t align according to price constraints, and then a 14 hour layover in London as flights to Florence were not aligned either. All well and good. Cathay Pacific for the trip to London and Vueling Airlines for the Florence leg. At least we would arrive in Florence at a reasonable hour, about 6pm.

On paper, it was the most practical solution in the circumstances.

Reality proved it to be something else entirely.

At Brisbane airport, we were given boarding passes for the flights through to London, but by some quirk of fate had our baggage checked through to Florence. How this could be done without boarding passes for the London to Florence flight was a surprise. Back in Brisbane, the check-in person told us she could not give us a boarding pass for the London to Florence leg because the system would not issue it. We could she said, get it easy enough when we arrived in London.

The first leg went smoothly enough, though we did not realize until we got on the plane that it stopped over in Cairns for an hour or so. This was not a problem, just made the time between Brisbane and Hong Kong longer than we anticipated.

In Hong Kong, we had no trouble getting into the lounge I’d booked. The problem came with the interpretation of using the bathroom facilities, and it took several hours before we finally realized that the bathroom facilities were not part of the lounge but operated independently and you had to book your place. By that time there were a large number of people ahead of us (who obviously knew the problems associated with these facilities) and it annoyed me that the lounge staff did not mention it when we arrived.

The Hong Kong to London leg was as all long haul flights are. We knew what to expect, and arrived in London around 6 am. We arrived at terminal three and the lounge we’d booked was in terminal three. All we needed was a boarding pass to get in.

Oops.

That was not the case.

Because we could not get back into terminal three without a forward boarding pass we had to exit and go through customs and immigration. We were told that the only way to get a boarding pass for the Florence flight was to go to the airline counter.

The problem was Vueling did not have an airline counter.

This is where tempers started to flare. 7:30 in the morning, no means of getting into the lounge which we had paid a lot on money for, and no one in the terminal being helpful.

The Vueling web site was impossible to use.

The telephone number rang out.

At this point, I was beginning to believe the airline didn’t exist and we had been ripped off.

Only by a quirk of fate, reading the departures board, did I see a flight for Vueling leaving at 10 am, with the check-in counter displayed.

By this time we had spent two very frustrating hours and I was nothing short of angry.
At the gate, the head of the check-in counter, a representative of Vueling was surprised we had any problems, particularly in Brisbane, but happily issued the boarding passes.

When we mentioned the baggage she advised us it was lucky we did, otherwise it would have gone missing. She took the tag numbers and sorted that problem out.

The airline, it seems, is well respected, and based on the service I received, I had to say I agreed

The problem was back in Brisbane with an inexperienced check in person.

There was only one problem in getting to the lounge, now four hours later than we had advised, the fact we had to go back through customs, and in doing so, the duty-free that we had brought from Hong Kong was now outside the limits allowed, and the customs staff were adamant despite the circumstances we could not take it with us. $400 worth of goods finished up in the bin.

It would be true to say that day the customs staff at Heathrow were not the best ambassadors for their country, and one, in particular, would be best doing service elsewhere where human contact was not a requirement. As for the others, they were as helpful as they could be, but rules unfortunately were rules.

At last, rather distressed over the duty-free, and the lateness of our arrival at the lounge, there was no possibility of getting a short sleep before going to Florence. At least we did not have the same problems using the bathroom facilities, our room I’d book had them included in the room.

We rested, and figured nothing else could go wrong.

Not. Again!

The plane was advertised to leave London at about 3 pm. We left the lounge expecting to get to the gate on time. We checked on the departure board for the flight to get the gate number, only to see a notice ‘delayed’. When that delay passed 5 pm, two hours later, we decided to go to the counter and find out what was happening.

Only to find there was no airline counter. Again!

We asked at least a dozen people, including the special helpers the airport who there is plenty of signage to say to go to if you have a problem, but not one of them knew where the counter was or who was looking after the affairs of the airline. By this time other irate passengers of the delayed flight were massing, also seeking answers. One discovered who the agent was, and we descended on the counter as a large group.

The first person I saw at the counter was the woman who had checked us in that morning. For her, it had been a long day, and it was getting longer.

The problem, the plane had been delayed on an earlier leg, yes it would be arriving, having just left the lat airport, and we would be embarking about 7:30. For our trouble, we got a meal voucher, and at least we could have a reasonably good dinner.

The plane arrived, we embarked, the service was good and the people on board as cheerful as they could be given the delays and the discontented passengers.

We arrived in Florence just before midnight, our driver to take us to the hotel was waiting for us, and the hotel upgraded us to a very nice room.

All in all a harrowing journey, but at the end, basically a six-hour delay, and two very tired, but happy people. And we were in Florence, in summer. What more could anyone want?