Month: May 2023

In a word: Green

Of course, it is a colour, one used for traffic lights, grass, and a lot of different shades.

It’s made up of blue and yellow, adjusting the amounts of each to get the shade you want.

I once had a dark green suit.

I don’t have any green emeralds.

When you get a green light, it means to go ahead, or just go, in traffic, or for the starting of a project

And a green run on the ski fields denotes the easiest run – just about my level!

Green with envy, yes, though I’m not sure why they picked green for envy

In England especially, green is a patch of grassy land, usually in the middle of a village

A green worker is one that is new to the job, and usually gets all the rotten jobs

Then there is the biggest money-spinner of all time: going green, which means eco-friendly.

I have only one question, why is it to go ‘green’ is to charge far more than normal

Oh, and by the way, political parties that are eco-centric are usually called the greens

And, these are the same people who chain themselves to trees, deterring bulldozers

The blue sea is really green, believe it or not!

An excerpt from “If Only” – a work in progress

Investigation of crimes doesn’t always go according to plan, nor does the perpetrator get either found or punished.

That was particularly true in my case.  The murderer was incredibly careful in not leaving any evidence behind, to the extent that the police could not rule out whether it was a male or a female.

At one stage the police thought I had murdered my own wife though how I could be on a train at the time of the murder was beyond me.  I had witnesses and a cast-iron alibi.

The officer in charge was Detective First Grade Gabrielle Walters.  She came to me on the day after the murder seeking answers to the usual questions like, when was the last time you saw your wife, did you argue, the neighbors reckon there were heated discussions the day before.

Routine was the word she used.

Her fellow detective was a surly piece of work whose intention was to get answers or, more likely, a confession by any or all means possible.  I could sense the raging violence within him.  Fortunately, common sense prevailed.

Over the course of the next few weeks, once I’d been cleared of committing the crime, Gabrielle made a point of keeping me informed of the progress.

After three months the updates were more sporadic, and when, for lack of progress, it became a cold case, communication ceased.

But it was not the last I saw of Gabrielle.

The shock of finding Vanessa was more devastating than the fact she was now gone, and those images lived on in the same nightmare that came to visit me every night when I closed my eyes.

For months I was barely functioning, to the extent I had all but lost my job, and quite a few friends, particularly those who were more attached to Vanessa rather than me.

They didn’t understand how it could affect me so much, and since it had not happened to them, my tart replies of ‘you wouldn’t understand’ were met with equally short retorts.  Some questioned my sanity, even, for a time, so did I.

No one, it seemed, could understand what it was like, no one except Gabrielle.

She was by her own admission, damaged goods, having been the victim of a similar incident, a boyfriend who turned out to be an awfully bad boy.  Her story varied only in she had been made to witness his execution.  Her nightmare, in reliving that moment in time, was how she was still alive and, to this day, had no idea why she’d been spared.

It was a story she told me one night, some months after the investigation had been scaled down.  I was still looking for the bottom of a bottle and an emotional mess.  Perhaps it struck a resonance with her; she’d been there and managed to come out the other side.

What happened become our secret, a once-only night together that meant a great deal to me, and by mutual agreement, it was not spoken of again.  It was as if she knew exactly what was required to set me on the path to recovery.

And it had.

Since then, we saw each about once a month in a cafe.   I had been surprised to hear from her again shortly after that eventful night when she called to set it up, ostensibly for her to provide me with any updates on the case, but perhaps we had, after that unspoken night, formed a closer bond than either of us wanted to admit.

We generally talked for hours over wine, then dinner and coffee.  It took a while for me to realize that all she had was her work, personal relationships were nigh on impossible in a job that left little or no spare time for anything else.

She’d always said that if I had any questions or problems about the case, or if there was anything that might come to me that might be relevant, even after all this time, all I had to do was call her.

I wondered if this text message was in that category.  I was certain it would interest the police and I had no doubt they could trace the message’s origin, but there was that tiny degree of doubt, about whether or not I could trust her to tell me what the message meant.

I reached for the phone then put it back down again.  I’d think about it and decide tomorrow.

© Charles Heath 2018-2020

The Cinema of my dreams – Was it just another surveillance job – Episode 67

This story is now on the list to be finished so over the new few weeks, expect a new episode every few days.

The reason why new episodes have been sporadic, there are also other stories to write, and I’m not very good at prioritizing.

But, here we are, a few minutes opened up and it didn’t take long to get back into the groove.

Things are about to get complicated…

Was it all simply a dream?

…

If I thought the death of O’Connell and the detention of Dobbin and Jennifer was the end of it, I was wrong.  Both Monica and Joanne Arrived with several agents and took us back to the sandstone building, separated us, and then subjected us to endless questions.

I sat in the room with a guard outside in case I decided to leave, which I considered after an hour, but just as I was standing up, Monica walked in.  If I was to guess at the tactics, she had interviewed Yolanda, and possibly Jan as well before she came to me.

It was a technique we were taught, to know the answers before you ask the questions.  But, you had to assume the other people knew what the answers were, and I knew they were not in possession of all the facts.

I was not sure I was in possession of all the facts.

Monica had a file with her, quite large, put it on the desk unopened and then sat down opposite me.  I pretended not to watch.  I pretended not to care.  More lessons from agents who were now dead.  I’m not sure what sort of a recommendation that was as to how good they were.

“You seem to have a particular knack for picking up people to help you, Sam.  Annoying, and loyal.  I need more people like you, Sam.  You’ll be pleased to know they had not one bad word to say about you.”

“Hardly a recommendation if you’re going to throw me into a bottomless pit.”

“Interesting idea.  I suspect though you would know how to get out of it, or if you didn’t, had some experts hiding somewhere who would come and get you out.”

“Good to know.  So, why am I here?”

“Anna.”

“Anna is dead, she was killed in the café explosion.”

“I’d agree with you, only the body we pulled out of the café was male, what is believed to be a homeless man who was sheltering in there.  The café hadn’t been used for a year, and there were no locks on the back entrances.”

“No Anna?”

“No.”

“Yolanda said she saw Anna in the café.”

“Yolanda is no longer sure what she saw.  She admits to impersonating her, contacting O’Connell, and selling him the bogus USBs.  We recovered the money, less a hundred thousand pounds.  She claims she didn’t take any money for herself.  There were another 8 USBs all with the same files on them.  We recovered the two from Dobbin.  The same.  He was not very pleased.”

“Was he responsible for killing Severin and Maury, and O’Connell?”

“He says no.”

“Jan?”

“She wishes she stayed at MI6 and never got dragged into Dobbin’s fantasy.”

“The notion there are the formulas to create super viruses on the loose?”

“We only had Severin and Maury’s word that was the case.  The laboratory where the scientist worked and supposedly created the viruses, refute that any such data had escaped their premises, and better still, had destroyed it when they realised what was happening.  I would not put it past them to have arranged for the death of the inventor.  If the truth is known, Severin was trying to worm his way back into the fold with a whole end of days scenarios which he manages to save the day.  In other words, it’s quite possible the whole exercise was a hoax.”

“With endless dead people.”

“Wouldn’t be the first time.  Dead people add credence to a scenario, it helps to sell the notion what they’re saying is true.”

So, the whole affair was simply a situation created by Severin for his own benefit.  “Dobbin thinks he was had, like us?”

“Exactly.  The trouble is we must take all threats seriously until proven otherwise.  So, the upshot of all this is, if you, Jennifer, or Yolanda want a job with the department, let Joanne know and we’ll put you into the program.  There’s one coming up next month.”

“And that’s it?”

“That’s it.”

”O’Connell?  Where did he fit into all this?  I mean we were following him, he killed three of our surveillance team, and he was obviously spooked about something.  And someone was trying to kill him.  Dobbin?”

“Dobbin believes he set the whole thing up himself.”

“He had turned the seed of a hox into five million pounds.  Why didn’t he abscond with it?”

“He thought he was, with Yolanda.  We believe he let her take the money with the intention of killing her and taking it back when he got to London.  It’s convoluted but in a way, it makes sense.  Yolanda is very lucky to be alive.  So are you and Jennifer.”

I shrugged.  “Do all your operations end up like this?”

“Mostly.  If you decided to join the fold you’ll discover what we do is little more than smoke and mirrors.  Sometimes we have a win.  Sometimes.”  She stood.  “I hope you decided to join us.”

With that she left the room, leaving the door open.  No threats about spilling secrets, no signing of papers, nothing.  Perhaps she believed I wouldn’t tell anyone, but probably more to the point, who would believe me.

Maybe when I woke up tomorrow morning, I will realize it was all just a dream.

…

© Charles Heath 2020-2023

I’m not perfect…

I was told a long time ago I wasn’t perfect, and it didn’t bother me. Then.

But it’s true. I don’t always get it right, sometimes I get annoyed and say things in the heat of the moment that perhaps shouldn’t be said, and sometimes I can be ‘difficult’.

I’ll be the first in line to say my blog isn’t perfect, in fact sometimes it bothers me some of the bits and pieces that go up because I doubt if they’re interesting, at the time, to anyone but me.

Perhaps it’s because I chose to be a writer.

It’s a hard slog at the best of times. Getting ideas, carving out time to write, having to live a normal life as distinct from that of living in a garret, on your own, writing that next great Nobel prize for literature, or is it a Pulitzer?

I don’t get that, I don’t have that, and I don’t want that.

For those of us living on that ‘edge’ of finding time to write, maintain a blog, keep up with social media, do the daily chores and watch some television, something has to give.

So, I’m not getting any writing done if I’m working on the blog, or I’m on social media. If I’m doing the blog, something else has to be sacrificed.

Mostly it’s my blog. My blog is about writing stuff, visiting places that have been or will be used in stories, and once, a recalcitrant cat who sadly has passed on. It also has running episodic stories, usually four different at a time.

It also had about 2,000 past posts. When I don’t get the time to do my blog, which has been mostly for the last three months off and on, I sometimes repackage or repeat past posts, just to keep it ticking over, much like a scoreboard.

It is also a tool for advertising my books and stories, and what’s coming (if only I stopped using social media) and these are repeated every four or five days. It’d the equivalent of advertising because I can’t afford other advertising. If this is an annoyance, I’m sorry.

And just so everyone knows, I will always keep writing, not because I want to become the next James Patterson, though it would be nice, I write because I want to, and it pleases me when someone reads something I write, and they like it. It is the greatest compliment of all, and I believe in encouragement. It’s why I spend a lot of that social media time highlighting other writers so they can build a following.

After all, we are all in the same boat, it would just be nice if we were all rowing in the same direction.

First Dig Two Graves – The Final Draft – Day 19

The second Zoe thriller.

…

We’ve reached the point where it’s time to take Worthington’s desire for revenge and turn it into a homicidal obsession, particularly after the last ‘easy’ exercise of killing her at the railway station failed so spectacularly.

Worthington is about to become a ‘by any means necessary’ person who will use anyone or anything at his disposal, and is about to use the one person John will least expect to appear on his horizon, one who will make him think twice about keeping Zoe from him.

However, our intrepid trio of Sebastian, Isobel, and Rupert, is also on the trail, who when leaving the airport just happened to see Worthington with this particular person, and realize what is about to happen. Sebastian also discovers why he is being sidelined and is not determined to stop Worthington.

Oblivious to all of this is John who has hired a car and is heading to Lucern where he is going to rendezvous with Zoe and hopefully get a briefing on what she intends to do next.

Needless to say, no matter what she says, he will be ignoring all that good advice and do his usual arrival in a nick of time to rescue the damsel in distress.

Of course, there are only so many times he can do this before he is actually killed for real.

…

Today’s writing, with Zoe languishing in a dungeon waiting for a white knight, 1,208 words, for a total of 51,119..

The cinema of my dreams – I always wanted to see the planets – Episode 42

We seem to have a spot of bother

…

The next statement from Number One, “Sir, it seems we have a hostage situation.”

A glance back at the main screen showed the Russian ship’s bridge minus the captain and flickering on, the alien ship’s Captain.

“I didn’t open a channel, Sir,” the comms officer said quickly.

I glared at the alien representative for a few seconds, hoping to convey my displeasure, but I doubted it would have any effect.

Nor was it any surprise to discover that something indeed didn’t add up. 

Potentially we had a very bad situation, facing off an alien vessel with unknown capabilities and weapons, and a ship that was not supposed to exist, having reputedly committed unknown criminal activities.

“General, you might have to make an instant decision, so if the potential threat is life or ship threatening, don’t wait for confirmation.”

“Sir.”

“Code Red, and everyone, report anything no matter how trivial.”

“Number one, a hostage situation is only a hostage situation if the hostage-taker has a hostage.  You get a clear shot, shoot them.”

“There may potentially be casualties, sir.”

“Then at your discretion, but hold that thought until I have a word with our new, so-called, friends.”

“Sir.”

To say I was annoyed was an understatement, but I had to remember that our underlying mission was to make new friends, not enemies.

“Captain,” the alien commander decided now was the moment to speak.

“You have not been quite truthful with us, have you?”

“They did commit crimes, that is the truth.”

“Then why is one of your people holding the captain hostage?”

It only just struck me then that the alien vessel had beamed one of the people onto the Russian ship after the alien ship arrived with us.  But to what purpose?

“To force them to return to the planet where the crimes were committed.  I had no reason to believe you would force the issue.  Our experience with humans is they support each other before they do the right thing.”

“Your experience is narrow-minded, generally supported by few instances, and basically does not define the human race.  Like everyone, we have a bad element, but it doesn’t define who or what we are.  You obviously heard my instructions to my boarding party.  Your turn now to give me a good reason why I should not shoot them?”

“I assume you still want to open diplomatic relations between our worlds?”

“Not at the expense of gunboat diplomacy.”

“I could destroy both your ships.”

“You could try.  If you know as much as you claim to know about humans, you’ll know that we are at our most formidable when our backs are to the wall.  My ship is an unknown quantity to you, which means you have no idea what we are capable of, but if you want yo find out, by all means, try.”

It was hard to keep an even tone when you are terrified.  Our first encounter had been nothing but threats and violence.  Was I no better than the worse of our kind?

Number one was back in my ear, “Sir, the alien and the Captain just disappeared.”

“I would like you to join us on my ship for discussions, Captain.  I’m sure this situation can be resolved amicably.”

“I’d like a skilled diplomatic negotiator with me, and not agreeing will be considered a hostile act.”

Just in case he was intending to beam me aboard his ship.  A nod in the General’s direction showed he knew what to do if the alien tried.

“Send a message to our diplomatic representative to cone to the bridge urgently.”

I preferred this to be done privately so as not to alert the crew.

I had read the file on Margaret Simpson, and it was, to say the least, extraordinary.  Her achievements at getting the most disparate parties to the table spoke for itself, and it surprised me that she would go on what could prospectively be a one-way trip.

I had not yet spoken to her since boarding, but it had been on my list before we ran into an alien species.  Now, that introduction was lost.

She looked exactly as I’d expected, just in the prime of middle age, diminutive, but not overly imposing, but distinctive enough to stop and look when she walked into a room.

“Captain, I can’t say what comes next doesn’t excite me.”

“You got a brief description of events?”

“An alien race, hostile or not, is exactly why I came.”

“Things could go pear-shaped very quickly.”

“You are exactly as described Captain, refreshingly honest, but somehow I don’t think I need to worry too much if you’re coming with me.”

“A perk of the job, I’m afraid.”

I looked at the alien captain on screen.

“Ready.”

…

© Charles Heath 2021-2022

Digging into the past

It seems rather strange reading letters that were written by my parents before they were married.

They’re not love letters, but just words, words that knowing my father and mother as I do, seem so totally at odds with that knowledge.

The thing is, I never knew anything of theirs from that era existed, even though I knew my mother was a hoarder, and we didn’t discover the extent of that phobia until it was time to move them from their last residence to the retirement home.

There were cases and boxes filled with papers, letters, cuttings, and everything else in between.  Nothing had been thrown out.

And whilst I knew those letters existed, there was the yuk factor involved, such that I would never want to read them because, well, that was my parents’ stuff.

So, all of it was sorted, most of it thrown away, and only what we thought was of any intrinsic value was kept.  Those letters were part of the ‘keep’ pile and ended up in an old metal steamer trunk, and there they have lived for about ten years.

With the recent cleaning of my office, much to Chester’s disdain, the trunk suddenly looked out of place in a clean room.

My grandchildren ‘found’ this trunk and started looking through the contents and finished up with the letters.

And, being the curious people, they were, they started reading them, of course, stumbling over understanding the handwriting, which was based on what we learned in school, cursive script.  That meant I had to interpret the writing for them.

Talk about morbid curiosity!

And like I said, in reading them, formed the impression that these two correspondents were nothing like the people I knew growing up.

These letters dated from 1948 and 1949 when they were married in June of 1949.  There was no doubt it was a different time, and they were different people.  My mother came from a country town and went to work in Melbourne around that time.  I know that during the war, those years from 1939 to 1945 she was a student at Dandenong High School.

It was odd to realize that considering we eventually moved to Dandenong, and that may have had something to do with it.

My father served in the war till 1946, and then after being discharged from the army, worked as a projectionist until he went overseas for nearly a year, ostensibly to see how the war had affected Europe.  After that, he went back to being a projectionist at the Athenaeum in Melbourne, and later on, not knowing much of his work history, he would always tell us about the movies, especially those that came up on television.

There’s more I’m sure, like the fact my mother had another chap on the go at the same time, but it seems he was not interested in settling down.

Perhaps more will come to light in further reading, but like it said, it seems very strange to be reading those letters, much like walking over a grave; it gives me the odd shiver down the spine.

No doubt, the next time the grandchildren visit there will be another installment.

They, at least, think the story is fascinating.

A few days without distractions – almost impossible!

I just spent a week away in one of our favourite places, in a cottage in the hills not far from the Gold Coast in Queensland.

The location is in a valley, at the bottom of which is a small creek.  There is nothing but farming land in every direction, and it’s a place where you can luxuriate in the silence, when not being interrupted by the sounds of wildlife and farm animals.

The serenity is simply amazing.

You can use it as a base because everything you could want is no more than two hours in any direction, but for us, there is no reason to leave the cottage.  We come for relaxation and to wind completely down, away from everything.

The good news is there’s no TV, and the internet and phone coverage are terrible at best, which means you need to find alternate ways of relaxing.

I can’t tell you how good it is not to be addicted to TV news, not to have the internet calling you via social media, and not have the phone ring once in four days.  After you get past that first day of withdrawal symptoms are nearly as bad as coming down off drugs.

Except…

This time I had a mission, to take the time to finish off one of my books. The Enchanted Horse, a story I’ve been promising my grandchildren I’d finish for the last five years.

There just never seems to be time at home with all the distractions, you know those trappings of modern life, the phone, the internet, TV.

And, the good news is I managed to review, collate and generally structure the 700 odd pages I’d already written, and comprehensively outline the last few remaining chapters so I can finally finish the first draft.

The other job that became apparent about one-third of the way through, was that the story is too big for one book, and now it is three, each instalment about 300 pages long, and it gave me the opportunity to write bridging chapters, a sort of the story so far, which will also serve as synopsis I can send to prospective publishers.

All in all, huge progress was made.

Pity I could stay for a month.  I have so much that needs doing without distraction

Motive, means, and opportunity – Episode 8

…

A deep dive into Bergman’s Timeline

…

Bryson rubbed his eyes and leaned back in his chair.  This was going to be a day that never ended.  For some, the day ended while the sun was still shining, for others, they might as well be vampires.

There were so many potential suspects in the Bergman case, it was rapidly become a case of where to start.

The medical examiner’s report was sitting on his desk when he got back, and it didn’t say much more than he already knew other than the time of death had moved to a more specific window of between 10:30 and 11:00 pm.  It might be a little later, but the cold weather played havoc with the body.

But the time fitted the fact he had a meeting at 10pm, according to Wendy Anderson.  Who was he meeting, and how had it been set up, and why in the car park of the Brooklyn Zoo?  The broken CCTV camera could not be the only reason.

Still determined to be a close shot, through the window of the car, fragments of glass were found in the wound.  Death was instantaneous, a blessing perhaps.  He was in the driver’s seat, keys in hand, so he was preparing to get out.

The weapon could be a Glock 19, and 9mm ammunition.  One bullet was all it took to kill him.  Up close and personal, it was most likely the shooter someone he knew.

So Bergman’s timeline so far looked like this:

09:00 Bergman comes in for a half hour and then leaves

12:00 or thereabouts, pick up a rental car from Atlantic Avenue Brooklyn

Home perhaps in Jamaica?

19:03 Calls Wendy as he is leaving his residence, on his way to James Anderson’s

On average takes 45 minutes to drive from Jamaica to Prospect Park Zoo a few minutes more to Anderson’s

20:30 Bergman arrives at James Anderson’s

21:05 Text message from Bergman to Wendy after leaving Anderson’s.

22:30 Approx, Bergman murdered in carpark

Then the questions:

Why did Bergman rent the car in the name of Megarry?  Was it because he used that name to pick up women, and had he arranged a liaison?  They wouldn’t be the first people to drive to a certain spot, meet, one leaves their car, and they go off to someplace else.

Who was Bergman meeting and how had the meeting been arranged?  The second phone?  The search would have to be widened to near the carpark, though the chances of finding it discarded were little to none.

They would now need the phone records of Wendy Anderson, James Anderson, Stacy Bergman, and Richard Hollingsworth.

More was needed on the relationship between brother and sister Hollingsworth.  Both could want him dead for various reasons.

That was as far as the scribbled notes got when Worthey walked in.  He looked tired and jaded.

“I’m sure the world is mostly populated by assholes,” he said, throwing himself into his chair.

“And this assumption has been caused by?”

“Hotel concierge.  They see everything, know everyone, and yet are happy to cite confidentiality ad their credo when it suits them.  If I offered them a few hundred dollar notes they’d sing like canaries.”

“We don’t have that kind of money.”

“But Stacy Bergman does, or at least her team of PI’s.  He’s had six different women he’s taken to dinner in the last month, and the favourite, Wendy Anderson.  And a week ago they had a very loud bust up in the restaurant.  She stormed out, they haven’t been back since.  Her that is, not him.  He was back two nights later with another woman.”

“How did you come by this tidbit?”

“One of the front counter staff took pity on me.  She didn’t like the concierge, reckons he’s a little handy, so the price of information was to warn him about being more circumspect around the female staff.”

“So, all was not well in paradise.  Probably the photos and veiled threats.”

“A viable suspect, too.”

Worthey looked up at the whiteboard Bryson had been writing on.  “OK, I came up with this brainstorm, that the rental should have a GPS, so I went to the rental office and, success.  We know where the car was from the moment, he picked it up until the moment he parked at the Zoo,”

He pulled out his notebook.

“Left the rental office at 12:08 pm.  Arrived at 84th Avenue Jamaica at 12:43, with one-stop, presumably a gas station, I checked the coordinates.  Left Jamaica at 19:23, stops to get takeaway at 19:40, leaves there at 20:04, and arrives at Anderson’s at 20:43.  He’s there until 20:58, then leaves, drives to the Zoo Car Park arriving there at 21:21.  He doesn’t take the direct route, he just seems to be driving in circles, killing time.”

“Good.  Fill in the timeline to reflect those times.  Then check his phone records for calls, in or out for the time he was home, the time he was getting takeout, and the time after he left Anderson’s.  Any word on the CCTV camera between Anderson and the Zoo?”

“Not yet.  There doesn’t appear to be anyone home.  I’m in the process of finding who lives there so I can track them down.”

“Excellent.  First thing tomorrow, you and I will visit Bergman’s lawyer.”

“Mrs Anderson?”

“She can wait a little longer.  I want more information before I see her again.  she’s going to be the type who needs to be served with a fait accompli.”

…

© Charles Heath 2019-2023

First Dig Two Graves – The Final Draft – Day 18

The second Zoe thriller.

…

It’s time to delve into the past that Zoe tries so hard not to remember because the memories are painful.

It was a time before she became the emotionless killer she was now, and the people who had turned her into one.

Friends, lovers, teachers, mentors, but, in the end, all people who wanted her for one thing or another because they were selfish.

Alistair’s mother, Olga, was one, the woman who first had the job of training her, the first to recognize while gifted, she would be trouble.

She had been recommended to her by a man called Yuri, the first of many to take advantage of an innocent girl who didn’t know any better.

Once trained, she was placed with Alistair, and he too, wanted her for himself, until he found her replacement, a man who wrongly thought she was so emotionless she would be happy to share him with others.

It was a mistake he wouldn’t be making again.

It was Yuri she discovered who had been in contact with the kidnappers in Marsailles, and perhaps inadvertently inserting himself into her quest for those seeking to kill her. He would know who it was seeking her, and who the name Romanov referred to.

After ensuring John was safe, she contacted him.

There’s a conversation, and he agrees to meet her, reluctantly, as being seen with a fugitive might harm his reputation.

It’s going to be an interesting conversation and reunion.

…

Today’s writing, with Zoe travelling from Budapest to Zurich, 2,285 words, for a total of 49,911.